Privacy Policy

 

At Tanager Homes, we respect and understand the importance of privacy and how it affects our customers, employees, contractors, other website visitors, business partners and others who share their personal information with us. This Privacy Policy is intended to help you understand the kinds of information that we collect, how that information is used, and your rights with respect to that information. From time to time, we may start or acquire affiliated companies, including mortgage, title, abstract, landscaping, home security, smart home and other affiliates. When we refer to Tanager Homes or Tanager, we, or us in this Policy, we are referring to Tanager Homes, LLC. and its affiliated companies.

How We Collect Information from our Website and the Internet
We collect personal information (such as your name, street address, email address and phone number) that you have voluntarily submitted to us through features on our website such as contact forms. We may also temporarily log your IP address in order to help diagnose problems with our server, administer our website, and track usage statistics. Your IP address may vary each time you visit, or it may be the same, depending on your internet provider. Either way, we cannot identify you through your IP address, and we make no attempt to do so. If you reached our website by clicking on a link or advertisement on another website, then we also track that information. This helps us maximize our internet exposure and understand our users’ interests. All this information is collected and used only in the aggregate; that is, it is entered into our database, where we can use it to generate overall reports on our visitors, but not individual reports that identify you personally.

We also use “cookies,” which are small pieces of data (text files) that a website — when visited by a user — asks the user’s browser to store on your computer, mobile device, or any other device through which you access a website. A cookie may contain information that allows us to track your path through our website and to determine whether you have visited us before. A cookie contains no information that would allow us to identify you. We use cookies to help us understand how visitors use our website and help us improve our website. You may refuse to accept a cookie from us by following the procedures specific to your web browser; however, this may affect our ability to provide you with a full user experience. By default, cookies will be stored on your device, unless you opt out of the use of cookies through your browser settings or by clicking on the Cookie Preferences link at the bottom of the Tanager Homes website.

We use web beacons on our website or other websites, and sometimes permit third parties to place them on our website to monitor the effectiveness of advertising or for other legitimate purposes. A web beacon is a small, graphic image on a webpage, web-based document or in an e-mail message that is designed to allow the website owner or a third party to monitor who is visiting a website. Web beacons are often invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the webpage, document, or e-mail message. Web beacons are represented as HTML IMG tags in the webpage; users can click on “view profiles” of the webpage to see whether the page is using a web beacon.

Personal Information (PI) We Collect
We collect the following categories of personal information (PI) from the following sources:

Business Activity: Residential Sales

Reason for collecting PI: In the sales process we collect PI from prospective and actual buyers to provide helpful and targeted products and services, to facilitate the sale, design, construction and delivery of homes, to provide customer and warranty service, to review buyer qualifications, to process payments and for record keeping.

Categories of PI Collected: In the sales process we collect PI from prospective and actual buyers to provide helpful and targeted products and services, to facilitate the sale, design, construction and delivery of homes, to provide customer and warranty service, to review buyer qualifications, to process payments and for record keepingIn the sales process we collect PI from prospective and actual buyers to provide helpful and targeted products and services, to facilitate the sale, design, construction and delivery of homes, to provide customer and warranty service, to review buyer qualifications, to process payments and for record keeping

Categories of sources from which PI is collected: From you directly, including via our websites, online chats, phone calls, in person meetings with our sales reps (provided verbally and in writing), and from affiliates governed by this Privacy Policy, real estate agents, from browsing history on tollbrothers.com and Tanager Homes affiliates websites, and from marketing partners such as Zillow.com and others.

Categories of third parties with whom we share PI: With affiliates governed by this Policy, service providers that help us provide goods and services to you, including for example, design and construction contractors, and advertising networks, and third parties you and/or Tanager Homes engage to assist in and/or complete the transaction, such as brokers, agents, professionals, title insurance carries, escrow service providers and lenders, to community associations and their management companies, and to certain successors and/or assigns

Targeted Ads
We may use third-party ad servers (or ad networks) to deliver ads to you on our behalf. These third-party ad servers may collect and use non-personal information about your visits to our website to present advertisements that may be of interest to you. If you would like more information about this practice, or to opt out of having this information used by third-party ad servers to provide targeted ads, please visit https://www.networkadvertising.org/managing/opt_out.asp.

Google Analytics
We also use Google Analytics, which uses first-party cookies (such as the Google Analytics cookie) and/or other first-party identifiers, and/or third-party cookies (such as Google Advertising cookies) or other third-party identifiers to make advertising more engaging to our users. Google Analytics is a web analysis service provided by Google that utilizes the data collected across multiple devices to track and examine the use of this website to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. The Google Analytics features we have implemented include Remarketing with Google Analytics; Google Display Network Impression Reporting; Google Signals; and Google Analytics Demographics and Interest Reporting. You may opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout.

Google Maps
We provide access to Google Maps. We do not collect information through Google Maps. Personal information about you may be gathered, used, and processed by Google in accordance with Google’s privacy policy. Google’s privacy policy, including its policy in connection with Google maps, is available at https://www.google.com/privacy.html.

Do Not Track
Our websites do not currently support Do Not Track (DNT). DNT is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on DNT, visit donottrack.us.

Unsubscribing from Emails
If you are currently receiving emails from Tanager Homes and wish to be removed from our mailing list, follow the opt-out instructions at the bottom of any email we send you.

Closing Accounts
You may have the opportunity to open online accounts with us. If you are no longer interested in maintaining an account and you are unable to close the account through the application or by reaching out to your Tanager Homes contact, you can request an account be closed by sending an email to dataprivacy@tanagerhomes.com. Please indicate “Account Closing” in the subject or re: line and make sure to include the application or account that you are requesting be closed, and your account or username. We may seek further information from you to confirm your identity before taking any action. We will do our best to honor any requests, however, we reserve the right to leave an account open if necessary, to fulfill a then-current business, legal or other need.

reCAPTCHA
This website is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Children’s Privacy
We do not knowingly solicit children to purchase our services or products. Our websites are not designed to attract children under the age of 13, and we do not intentionally or knowingly collect personal information on our websites from anyone under the age of 13.

Data Security
We have adopted physical, electronic, and managerial procedures to protect personal information in our custody and control against loss, theft, and unauthorized access, use, modification, and disclosure. Notwithstanding, no transmission over the internet or any method of storage is impenetrable. We cannot guarantee the security of our services, nor can we guarantee that the information you provide will not be intercepted while being transmitted to us over the internet or through vulnerabilities outside of our environment. Therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its security.

Affiliates
Tanager Homes may acquire or begin independent entities. In order to provide extraordinary customer service, information may be shared between entities subject to this Privacy Policy.

Employees
This Privacy Policy applies to applicants for employment, employees, and contractors and other guests who provide personal information and have access to our facilities and/or network (for purposes of this Privacy Policy only, “Employees”). The personal information we collect from Employees includes name, address, phone number(s), email address, photo/headshot, beneficiary and emergency contact details, social security or other government identification number(s), certain demographic information, including date of birth and gender as well as more sensitive personal data (also known as special category data), including information relating to racial and ethnic origin, or information about your health, disabilities, sexual orientation, and gender identity, and military status, to the extent authorized or required under applicable law. We collect and process this personal data for a variety of reasons, including government requirements and reporting, monitoring diversity and inclusion and other similar efforts, and making accommodations as needed. We may collect additional information if you enroll to receive certain benefits, at which point you may receive additional privacy disclosures specific to that situation and/or as required by applicable law. We will also keep certain employment-related details, including your resume/CV, job title, position, office location and/or remote working locations, offer letter, hire date, any documents you sign as part of your employment, performance history and disciplinary record, and other similar information related to your employment. We may collect your credit history and/or criminal records data for background screening and vetting in accord with applicable law, for which you may receive additional privacy disclosures as required by applicable law. We also may keep certain data related to your access to and use of our network and/or facilities.
We may use the information we collect to evaluate and contact you for potential employment. If you receive employment with us or are otherwise engaged by Tanager Homes, we may use the information you provide in connection with on-boarding and your employment or engagement with Tanager Homes.

Depending on your position(s), certain basic information may be shared with third parties. For example, if you are in sales, your name, work email and work phone number may be provided to potential customers. Similarly, if you are a construction manager, your basic information may be provided as a contact for relevant trade subcontractors. Information may also be provided where legally required, in which case any information provided will be protected as required by applicable law. We do not sell Employee information.

We monitor employee use of the internet to detect access to inappropriate websites or other misuse of the Company’s computer network. If employed or engaged by Tanager Homes, more information is included in our Information Security and other IT Policies, which are made available to those to whom applicable.

Employee information is kept for the term of employment and a reasonable period thereafter or as required by applicable law. Applicant and candidate information is collected and kept in the normal course and may be used to alert you to future opportunities.

In some jurisdictions, including California, employees are considered “Consumers” under applicable law and therefore have the right to make certain requests under this Privacy Policy. Employees may pursue such requests through the links for Consumers under this Privacy Policy.

Changes to This Privacy Policy
Tanager Homes reviews its Privacy Policy from time-to-time and at least annually. To the extent permitted under applicable law, Tanager Homes reserves the right to modify or update this Privacy Policy at any time, without prior notice, and consistent with legal, contractual, and regulatory requirements. We encourage you to periodically review this page for the latest information on our privacy practices. Any changes we make to this Privacy Policy will be effective for any information we already have about you. To the extent permitted by applicable law, your continued interaction, use of, or registration with us means that you accept and agree to practices described in this Privacy Policy.
Contact Information

If you have any questions or comments about this Privacy Policy or Tanager Homes’ privacy practices, please contact us by email at dataprivacy@tanagerhomes.com or by mail at:

Tanager Homes
ATTN: Data Privacy Office
19689 7th Ave NE #467
Poulsbo, WA 98370